Stakeholder feedback survey
- 21/09/2020
Every year, in order to build up, update and improve the quality of activities in the university, HUTECH organizes a survey of stakeholders (administrators, scientists, lecturers, staff, students, alumni, employers, etc).
At the end of the survey, the Quality Assurance Center summarizes and reports the results of the Board of Directors and related units. After receiving the survey results, the units use these results for planning, improving quality and making reports on the use of the results according to the form BM07/QT01/ĐBCL which are sent to TT.ĐBCL aggregate and track. At the same time, in order to see the improvement of activities in the University clearly, the Center for Quality Assurance has also compared the survey results over the years (in the 5-year period).
The Center for Quality Assurance has conducted the following types of surveys:
By Center for Quality Assurance
At the end of the survey, the Quality Assurance Center summarizes and reports the results of the Board of Directors and related units. After receiving the survey results, the units use these results for planning, improving quality and making reports on the use of the results according to the form BM07/QT01/ĐBCL which are sent to TT.ĐBCL aggregate and track. At the same time, in order to see the improvement of activities in the University clearly, the Center for Quality Assurance has also compared the survey results over the years (in the 5-year period).
The Center for Quality Assurance has conducted the following types of surveys:
| No. | Type of survey | Respondent | Frequency of survey | Survey timeline | Survey format | |
| Start | End | |||||
| 1 | Survey of students feedback on teaching activities of lecturers (BM01/QT01/DBCL) | Student | Four times per year | A week before final exam | A week after final exam | online: sinhvien.hutech.edu.vn |
| 2 | aSurvey of students feedback about the course (BM02/QT01/DBCL) | Student | aOnce per year | aStart of Semester 2 | aEnd of Semester 2 | online: sinhvien.hutech.edu.vn |
| 3 | aSurvey of graduates (BM03/QT01/DBCL) | aRecent graduates (less than a year) | aAccording to graduation cohorts | Throughout the year at each graduation | Every August | online: sinhvien.hutech.edu.vn |
| 4 | aSurvey of employee feedback on university activities (BM04/QT01/DBCL) | Managers, Staff | Once per year | Every May | End of Semester 2 | Online: Google Form |
| 5 | aSurvey of student satisfaction on the quality of support staff at departments, faculties, and offices at the university (BM05/QT01/DBCL) | Student | Once per year | Start of Semester 2 | End of Semester 2 | Online: sinhvien.hutech.edu.vn |
| 6 | Survey of manager and lecturer feedback on expected outcomes, training curriculum and teaching activities (BM09a/QT02/DBCL) | Managers, Lecturers | Once per year | According to the plan of the Faculty/Institute | According to the plan of the Faculty/Institute | According to the survey format of the Faculty/ Institute |
| 7 | Survey of alumni feedback on expected outcomes and training curriculum (BM09b/QT02/DBCL) | Alumni | According to the plan of the Faculty/Institute | According to the plan of the Faculty/Institute | According to the plan of the Faculty/Institute | According to the survey format of the Faculty/ Institute |
| 8 | Survey of employers feedback on expected outcomes, training programs, and the quality of graduates through enterprise recruitment programs and job fairs (BM09c/QT02/DBCL) | Employers | According to the plan of the Faculty/Institute | According to the plan of the Faculty/Institute | According to the plan of the Faculty/Institute | According to the survey format of the Faculty/ Institute |
By Center for Quality Assurance
