[Video] Hospitality Management students gain practical industry experience with JW Marriott Hotel & Suites Saigon

On May 26, students from the Faculty of Tourism and Hospitality Management at Ho Chi Minh City University of Technology (HUTECH) had an opportunity to engage directly with their chosen profession through a series of activities held at JW Marriott Hotel & Suites Saigon. This experience was part of the "Career Week 2025" initiative, designed to bridge the gap between academic learning and industry practice.
 
 


 
As part of the program, students toured and examined the professional operational processes at the luxury JW Marriott Hotel & Suites Saigon, observing firsthand how departments such as Front Office, Housekeeping, Food & Beverage, and Event Management coordinate closely and efficiently in every stage of service delivery. This activity also provided students with the opportunity to compare their theoretical knowledge with real-world industry practice, while developing essential skills such as observation, analytical thinking, and systemic reasoning – key competencies in the service sector.
 
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Students had the opportunity to directly observe the operations of various departments at JW Marriott Hotel & Suites Saigon
 
In addition, students had the opportunity to engage with and gain insights from seasoned experts and managers at JW Marriott. Stories about their career journeys and practical lessons from a global working environment, along with comprehensive analysis of recruitment trends, professional requirements, and soft skills in the industry, helped broaden students’ perspectives and deepen their understanding of the core aspects of the role and the challenges ahead.
 
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Practical lessons from experts help students shape a professional mindset in the service industry
 
In particular, sincere perspectives on dedicated service spirit, flexible adaptability, and professional attitude left a strong impression, inspiring students to adopt a proactive learning mindset and helping them to better define their suitable career paths.
 
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Students listened to inspiring insights shared by experienced managers
 
A highlight of the program was the awarding of certificates to eight outstanding students from the Faculty of Tourism and Hospitality Management for completing the “Be a Marriott Associate Program in Career Week 2025,” organized by JW Marriott Hotel & Suites Saigon. Throughout the program, these students took on various practical positions, including front desk staff, housekeeping, restaurant service, and bartending, within a workplace aligned with international standards. These valuable experiences allowed them to enhance their professional skills, develop a strong service mindset, cultivate a professional demeanor, and build adaptability to high-intensity work settings – preparing them to confidently enter the highly competitive and promising hospitality industry.

 
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Eight outstanding students received certificates of completion for the “Be a Marriott Associate” program

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The trip provided students with valuable knowledge and skills to better prepare for their future careers
 
The program also facilitated direct interviews between students and recruiters from the JW Marriott Hotel. This was a valuable chance for them to demonstrate their capabilities, enhance their job application skills, and gain closer access to the real recruitment process in the high-end hospitality industry. Through this experience, students not only accumulated practical knowledge but also expanded their career prospects, gradually building their professional identity and preparing to become high-quality personnel ready to enter the global workforce.

News by: Xuan Mai
Photos by: Cong Dinh
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