Digital Tourism Conference: A Forum for Innovation and Education in the Tourism Sector

On July 3, the Faculty of Tourism and Hospitality Management at Ho Chi Minh City University of Technology (HUTECH), in collaboration with the Faculty of Tourism and Hospitality Management at the University of Economics and Finance (UEF), successfully organized a scientific conference titled “Digital Tourism: Innovation, Integration, and Development”. The event highlighted a forward-looking educational perspective on tourism development in the digital transformation era.
 
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The scientific conference themed “Digital Tourism: Innovation, Integration, and Development” took place on July 3. 
 

The conference received and published 33 selected scientific papers in its proceedings, contributed by lecturers and researchers from 16 universities and colleges nationwide, along with the participation of numerous experts and enterprises in the tourism sector. The papers addressed key issues in the industry within the context of innovation, reflecting the deep interest of both academia and practice in improving training quality and promoting sustainable, creative tourism development. The conference was sponsored by the National Foundation for Science and Technology Development (NAFOSTED) under the research code 504.99-2024.12, contract number NCCB/2025/504/10, with Assoc. Prof. Dr. Nguyen Quyet Thang, Dean of the Faculty of Tourism and Hospitality Management, serving as the project leader.

 
In his opening remarks, Dr. Bùi Văn Thế Vinh, Vice President of the University, emphasized the role of digital transformation in education and in training human resources for the tourism industry. He shared: “I hope that the reports presented at the conference will contribute to shaping and renewing training programs, equipping students and learners with essential digital skills. These updates will not only help them enhance their creativity but also improve their adaptability to the increasingly demanding requirements of the tourism industry in the digital age.”
 
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Dr. Bui Van The Vinh expressed his hope that the conference would contribute to equipping learners
and students with the essential digital skills.

 
From an academic and organizational perspective, Assoc. Prof. Dr. Nguyen Quyet Thang, Dean of the Faculty of Tourism and Hospitality Management, stated:“Although the conference was only initiated a little over four months ago, it has already garnered strong interest from the professional community. We hope that, in the near future, this event will evolve into a national-level scientific conference. Through the presented papers, we can clearly identify the opportunities and challenges of digital transformation, thereby guiding curriculum development and research to align more closely with practical needs.”
 
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Assoc. Prof. Dr. Nguyen Quyet Thang acknowledged the strong interest andengagement from
the professional community during the conference.

 
At the conference, two discussion sessions featuring five outstanding research topics were actively presented, chaired by Assoc. Prof. Dr. Phan Dinh Nguyen – Vice President of HUTECH, Assoc. Prof. Dr. Nguyen Quyet Thang – Dean of the Faculty of Tourism and Hospitality Management at HUTECH, and Assoc. Prof. Dr. Phuoc Minh Hiep – Dean of the Faculty of Economics and Management at Hong Bang International University.
 
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Assoc. Prof. Dr. Phan Dinh Nguyen, Assoc. Prof. Dr. Nguyen Quyet Thang, and Assoc. Prof. Dr. Phuoc Minh Hiep
served as chairpersons of the conference.
 
 
The reports primarily focused on solutions for applying digital technology in tourism management, human resource training, business model innovation, and tourism product development aligned with modern market demands. Specifically, the topics presented at the conference included:
 
No. Topic Author
1 Training internationally competitive tourism human resources in Vietnam in the digital era: Enhancing competitiveness through digital skills and creative thinking. Ms. Tran Thi Bich Duyen - University of Economics and Finance (UEF)
2 Developing tourism human resources in the context of digital transformation. Ms. Lam Bao Anh – Ho Chi Minh City University of Industry
3 Application of artificial intelligence models in hotel business in Vietnam. Ms. Nguyen Thi Phuong Thao - Đại Việt College
4 The impact of customer experience on brand value in the 4-star hotel segment: A practical perspective from online reviews. Ms. Le Thi My Hanh - HUTECH
5 The stimulating role of user-generated content on social media in shaping creative destination imagery and influencing tourists’ behavioral intentions. Mr. Le The Hien - University of Economics and Finance (UEF)
 
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The discussion session took place in an engaging atmosphere, with five outstanding
research topics presented before the conference.


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The program provided practical value for students by offering direct access to emerging trends
 

More than just a specialized academic forum, the conference also served as an effective bridge between the university, researchers, and businesses—opening up opportunities for collaboration and the implementation of training programs closely aligned with practical needs. In particular, the program brought significant practical value to students by enabling them to engage directly with technological trends, modern training models, and the digital skill requirements of the tourism industry. This exposure fostered creative thinking and enhanced their ability to adapt flexibly in an ever-evolving professional environment.


News by: Hong Loan
Photos by: Cong Dinh
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