Mr. Tang Thong Nhan, Vice Dean of the Faculty of Tourism and Hospitality Management at Ho Chi Minh City University of Technology (HUTECH), delivered a keynote address on how digital transformation and artificial intelligence (AI) can support sustainable community-based tourism in Vietnam. He spoke at the 6th PIKSI International Conference on Knowledge and Sciences (PICKS 2026), held from October 27 to 29 in Indonesia.
Hosted by Politeknik Piksi Ganesha in Indonesia, the conference brought together academics, experts, and researchers from Vietnam, the Philippines, India, and Indonesia. Under the theme “Empowering Digital-Based Resources through Globally-Minded Competencies,” participants shared research findings, exchanged ideas, and explored opportunities for international collaboration as digital technologies reshape their fields.
PICKS 2026 brings together academics, experts, and researchers from four countries to share their work and exchange ideas
In his presentation, “Digital Transformation & AI in Sustainable CBT Across Vietnam,” Mr. Tang Thong Nhan drew on examples from local communities to explain how technology can help preserve local culture, improve the visitor experience, and create sustainable livelihoods. He also explored how digital tools and AI could help communities manage and promote destinations more effectively while supporting sustainable tourism development.
He highlighted community-based tourism initiatives in Lo Lo Chai, Ban Lien, and Van Son, as well as efforts to trace the origins of products made in Van Phuc craft village. These examples illustrated how tools such as 360-degree virtual reality (VR360), 3D digital twins, AI, and QR codes can offer new ways to promote destinations, preserve heritage, and develop tourism.
Mr. Tang Thong Nhan also proposed a framework for data sharing and digital governance across three levels. It would connect national regulatory agencies at the first level, local authorities, cooperatives, and destination management organizations at the second, and household businesses, artisans, and visitors at the third.
Mr. Tang Thong Nhan shares ways to use digital technologies and AI to support sustainable community-based tourism
The proposed framework aims to improve coordination and make better use of local resources. It also seeks to support four United Nations Sustainable Development Goals (SDGs): SDG 4 (Quality Education), SDG 9 (Industry, Innovation and Infrastructure), SDG 11 (Sustainable Cities and Communities), and SDG 17 (Partnerships for the Goals).
The keynote gave Mr. Tang Thong Nhan an opportunity to share his research and build connections with the international academic community. The exchange also helped bring emerging technology trends into discussions on tourism education and development.
News and Photo: Department of Internatinal Relations and Project Management
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